Welcome to BuyRojan.com. These Terms and Conditions govern your use of our website and your purchases from BuyRojan.com. By accessing our website or placing an order, you agree to these terms.
1. Online Store Terms
By using this website, you confirm that you are legally able to enter into a purchase agreement in your jurisdiction.
You may not use our products, website, or services for any unlawful or unauthorized purpose.
2. Products and Product Information
We make reasonable efforts to display product descriptions, photographs, colors, specifications, availability, and pricing as accurately as possible.
Because screens and devices display colors differently, we cannot guarantee that the color displayed on your device will exactly match the physical product.
For handmade, personalized, customized, or made-to-order products, minor variations may occur and are not necessarily considered defects.
3. Personalized and Custom Products
Customers are responsible for reviewing names, text, dates, sizes, colors, images, logos, and other customization information submitted with an order.
Please verify all personalization details carefully before completing your purchase.
Once production has started, changes or cancellations may not be possible.
Customers must have the necessary rights or permission to use any images, logos, trademarks, text, or other materials they submit for customization.
4. Prices and Payment
Prices are displayed in the currency shown on the website or during checkout.
Applicable taxes, shipping charges, and other charges will be displayed at checkout.
Payment must be successfully authorized before an order can be processed.
We reserve the right to correct genuine pricing or product-information errors. If an error affects an order you have already placed, we will contact you before proceeding whenever appropriate.
5. Orders
Submitting an order does not necessarily guarantee acceptance of the order.
We may cancel or refuse an order when reasonably necessary, including in cases involving suspected fraud, payment problems, incorrect pricing, unavailable products, prohibited customization requests, or incorrect customer information.
If we cancel a paid order that has not been fulfilled, the applicable payment will be refunded.
6. Shipping and Delivery
Processing and delivery times depend on the product, destination, and shipping method.
Personalized, handmade, customized, or made-to-order products may require additional processing time.
For complete information regarding shipping, delivery, tracking, customs, and international orders, please review our Shipping Policy.
7. Returns and Refunds
Returns, exchanges, cancellations, and refunds are governed by our Refund and Returns Policy.
Certain personalized, customized, or made-to-order products may not be eligible for return simply because a customer changes their mind. This does not limit any rights or remedies that may apply when an item is defective, damaged, incorrect, or otherwise covered by applicable consumer-protection law.
8. Product Availability
Products and services may be available in limited quantities.
We reserve the right to discontinue products or modify our product selection. If an ordered product becomes unavailable after purchase, we will contact the customer regarding the available options.
9. Intellectual Property
Unless otherwise indicated, the content of BuyRojan.com, including original text, graphics, logos, branding, photographs, designs, and other original materials, is owned by or licensed to BuyRojan.com and is protected by applicable intellectual-property laws.
You may not reproduce, distribute, sell, or commercially exploit our protected content without appropriate authorization.
10. Third-Party Services and Links
Our website may use or link to third-party services, including payment processors, shipping carriers, social networks, and other service providers.
Third-party websites and services may have their own terms and privacy policies. We are not responsible for the content or practices of independent third-party websites.
11. Website Availability
We work to keep BuyRojan.com accurate and available, but we do not guarantee uninterrupted or error-free access to the website.
We may update, modify, suspend, or maintain portions of the website when reasonably necessary.
12. Privacy
Personal information collected through BuyRojan.com is handled in accordance with our Privacy Policy and applicable privacy requirements.
13. Changes to These Terms
We may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or legal requirements.
The version published on this page is the current version.
14. Governing Law
These Terms and Conditions are governed by the applicable laws of Canada and the Province of Quebec, without limiting any mandatory consumer rights that may apply to a customer based on their location.
15. Contact Us
If you have questions about these Terms and Conditions, an order, or our business practices, don’t hesitate to get in touch with us through the Contact Us page on BuyRojan.com.